Find out how to export information about donations, raffle ticket numbers, custom field responses, mailing addresses, phone numbers, and more details about your donors.
Each donation you receive contains many valuable details about that donation and donor. You may want to access this data to run analytics, gather insights, or to simply manage the operations of your experience. Eventgroove Fundraising has made it easy to export a report on all of your donations, which includes all of the information collected on donors as well as any fees that may apply. Exporting this report is useful not only for learning more about your donors, but also reconciling your experience once it’s finished. We’ve also made it possible to access this information without having to do a full export from your management menu. Learn more about both options below.
How to get a report on your donations and donors:
- Go to My Experiences in the left menu.
- If you have chosen list view, click on the title of the experience. If you have chosen grid view, click on the experience image.
- From that menu, click View Donations*.
- Click EXPORT in the lower left corner to download a full report with complete details on each donation.
The exported report is where you’ll find a list of donors and donations, complete with more detailed information (including email addresses, ticket numbers, custom field responses, mailing address, and so forth). Click here to learn more about how the report looks.
How to access donor/donation information:
- Click on My Experiences in the left menu.
- If you have chosen list view, click on the title of your experience. If you have chosen grid view, click on the experience image.
- Click view transactions*.
- Hover your mouse over the name of the donor and click the 3 dot icon at the right of the line.
- Click View Details.
- Scroll down to view all the information collected from this donor.
What’s the Difference Between a Receipt and a Transaction Confirmation?
*Note that the terminology on these buttons may be different according to the terminology that you’ve created for your experience .
Comments
0 comments
Please sign in to leave a comment.